Our personalized Customer Transition Plan (CTP) ensures your move to SMS will be head-ache free, because our reliable customer-service reps are there with you every step of the way. So, stop paying for someone else's mistakes. Call SMS today!
Our logistics solutions are rooted in measurement, assessment and continual improvement. So while we're always gauging our client's programs, we make sure to evaluate ourselves too. Here's how we measure up:
• 99.97% pick and pack accuracy
• 100% order inventory & accuracy hand counted
• 99.97% system uptime
SMS — A Third Party Logistics Company
that Leaves You Feeling… Fulfilled
Whether you're looking to get your products into customers' hands directly or through retail partners, provide your field sales team with the tools and support they demand, or make sure your events staff have everything when and where they need it to be, you can look to SMS to provide the Marketing Logistics your company needs to be successful.
We deliver superior fulfillment center solutions and marketing support services, all under one roof.
Our comprehensive service offerings allow you the best of both worlds – complete control and hands-off management. Have access to real-time tracking and analytics, while you keep your primary focus on growing your business. Customized shopping cart solutions, or integration with your third-party cart – the choice is yours. And all with same day shipping.
Corporate Sales and Marketing Fulfillment
Let us put together a comprehensive program to support your organization's needs for distributing literature, sales samples, and more to your sales team and business partners, without the hassles traditionally associated with them.
Event Logistics Support
The last thing you want is to show up for an event and have the wrong item, a broken asset or even worse — nothing there at all. Let us be the ones you count on to make sure each and every event you attend has exactly what you need when you need it.
When it comes to retail displays, there is no better way to put it than we're the best. Our attention to detail is unrivaled in the industry, and this allows us to make sure your company is represented in the way you expect and deserve in the retail environment. From receiving your goods from overseas to making sure every last display is en route to the proper DC, we'll pull off your distribution without a hitch.
Kitting and Assembly
From product launch to packaging and assembly, our comprehensive services run the gamut. We're here to help whether you need hundreds of thousands of kits assembled and distributed nationwide or a few dozen customized and unique kits delivered just across the street.
Managing complex, highly customized fulfillment and distribution programs is our specialty!
A quality fulfillment service for your eCommerce, literature and product fulfillment, and co-packing needs isn't just ideal, with SMS, it's a reality!
When you partner with us, you'll experience the following day in, day out:
Our customized solutions are what sets us apart from ordinary fulfillment and distribution companies.
Looking for innovative solutions to your fulfillment needs? Just give us a call. We'll gladly listen, analyze and develop a customized program just for you. Our 26 years of experience allows us a complete understanding of the industry and we'll put every day of it to work for you to help you reach your supply-chain goal effectively and efficiently. So, if you're looking to enhance your fulfillment experience for both you and your customer, simply give us a ring today – we're here to help!
For a Free Consultation and Quote Call Us at
1-800-998-8600 or Complete Our Online Form.
We want to thank you again for providing ARI with such consistently professional and personal support. Working with all of you is truly a delight. With your help and through your example we hope to provide our audiences the same kind of outstanding customer services in the future.
–The Ayn Rand Institute
I wanted to take a moment to say thank you on behalf of the New Creature team. We really appreciate all of the hard work that went into the Vizio project. Your team was flexible, accommodating and efficient. I look forward to future endeavors with SMS.
–Mike Vannoy, New Creature, Inc.
ISO 9001:2008 Certified
ISO 9001:2008 is a set of quality management standards. SMS has worked hard to make their processes meet this 'gold standard' quality framework, ensuring our procedures are standard, transparent and allow for further, continual evaluation and improvement.
Built upon ISO 9001, TL 9000 is a communications-industry-specific quality certification. TL 9000 defines unique communications quality system requirements for design, development, delivery and service. It also specifies measurements to evaluate the effectiveness of quality implementation and improvement programs.
Mailing & Fulfillment Service Association
MFSA is a trade association that provides education and training for professional mailers, fulfillment houses, printers and suppliers to the direct mail and fulfillment services industry. As an MFSA member, SMS strives to stay at the forefront of the fulfillment industry.
Women's Business Enterprise National Council
The Women's Business Enterprise National Council is the largest third-party certifier of women-owned, controlled and operated businesses in the United States. The WBENC is dedicated to advancing the success of women-owned business. SMS is a woman- and minority-owned company.