Customer Transition Plan: We understand how intimidating change can be. Once you choose to partner with us SMS, we’ll develop a Customer Transition Plan (CTP) that will alleviate the stress of switching fulfillment solution providers.
Dedicated Account Management: All of our clients are matched with an account manager whom you can reach with one call, and will work hard to anticipate your needs and address issues before problems arise.
Online Account Management: Don't feel like talking on the phone? No problem! You’ll have 24-hour, online access, from end-to-end, so no matter where you or your goods are, you'll always be in the know!
Innovation: Sometimes the best way to fill, store or ship the box is to think outside of it. At SMS we work across the entire marketing supply chain to continually deliver the best in class fulfillment and logistics solutions.
Cost-Efficient Solutions: We make our money by saving yours. We’ll work with you to lower your costs by evaluating your distribution trends on an ongoing basis and making adjustments to keep your program cost-effective.
Proprietary Technology: Our proprietary software grants access to our user-friendly, web-enabled order management system, online data management, and advanced reporting and analysis. It also allows us to tailor solutions to fit your needs rather than tailor your business to fit ours.