Product Fulfillment and eCommerce Distribution
We provide a broad range of eCommerce logistics solutions, spanning your front- and back-end needs. From our EDI-capable merchant account and gateway management systems, our proprietary software gives you access that access you need to your business throughout the entire supply-chain. We can build front-end eCommerce sites. We can also manage all merchant transactions, like orders, returns, and rebates, and fulfill them with accurate and on time pick, pack and ship services. Your eCommerce order distribution can be trusted to SMS, since we have 99.97% overall pick and pack accuracy and 100% order inventory management and accuracy hand-counted.
It’s not just about pick, pack and ship, but track too! With our proprietary TrakPax system, we are able to help you get money back from carriers who miss their shipping deadlines. And SMS is a top 10% UPS shipper, so you get access to high-volume rates. We do our part to get packages shipped on time with 99.6% on-time shipments and 100% rush order on-time shipments. Our dual-coast distribution centers lower shipping costs and decrease time-in-transit. Plus, by using state-of-the-art proprietary systems, we provide you with access your account and customized, detailed reporting.
But technology can’t do it all. Our fulfillment team members ensure that every order is accurate and managed through ISO 9001-certified quality control regulations. Our cross-trained customer support team members are reliable, responsive and knowledgeable and will be there to address your questions or concerns every step of the way.
Why Choose SMS for your eCommerce & pick, pack
and ship services
- Accuracy – We maximize pick and pack accuracy through rigorous process controls and ISO:9001-certified procedures.
- Shipping Discounts – You’ll get access to our high-volume shipping discounts through UPS and FedEx.
- EDI Capability – Our EDI-capable software interfaces seamlessly with your "shopping cart."
- Transparency – You’ll always be able to access the status of your orders, returns and rebates.
For a quote on pick and pack and online order fulfillment services, call SMS at 1-800-998-8600.
